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General Terms and Conditions of Sale

Users who use the services offered by Decugnano dei Barbi declare to be aware of and accept these general terms and conditions of contract.



Owner of the offered services

Tenuta Decugnano dei Barbi società agricola semplice
Loc. Fossatello 50
05018 Orvieto (Tr)
P.IVA e CF: 01555570553
REA: TR-106359
email: info@decugnano.it

pec: decugnanodeibarbi@pec.it
tel. +39 0763 308255

 

Information about Decugnano dei Barbi

Decugnano dei Barbi is a wine company. Decugnano dei Barbi offers an e-commerce service on its website www.decugnanodeibarbi.com.


Definitions

Service: The service offered by Decugnano dei Barbi as described in these Terms and within Decugnano dei Barbi.

User: The natural or legal person using the Service.

Terms and Conditions (or Terms): These general terms of service, which constitute a legally binding agreement between the User and the Owner.

Order Processing Receipt: Refers to the email that the Owner sends upon receiving the order.

Order Confirmation: Refers to the email that the Owner sends when the products are shipped to confirm the shipment of all or part of the purchased products.


Purchase

Purchase Procedure:

Each order placed constitutes an offer to purchase the products. Orders are subject to availability and the discretionary acceptance of the Owner.

The User must select the products and proceed to checkout after carefully verifying and, if necessary, modifying the information contained in the order summary. The order is placed by confirming it and is subject to payment of the price, taxes, shipping, and payment fees indicated in the order summary form.

The Order Processing Receipt does not constitute acceptance of the order. The contract is concluded when the Order Confirmation is sent by the Owner to the email address provided by the User.

The Owner reserves the right not to confirm an order by notifying the User, within 20 days from the purchase, to the email address associated with the purchase, of any unavailability of one or more of the purchased products. In this case, the Owner will refund the price and shipping costs incurred by the User.


Product Availability

Prices, descriptions, or availability of the displayed products are subject to change without notice. The included photos are for reference only and do not guarantee the quality of the products.


Order Execution

The Order is executed within the time specified on the summary page and in the Order Confirmation email, subject to the availability of the ordered product. The Owner cannot be held responsible for damages suffered by the User due to delivery delays that are not foreseeable by the parties at the time of sending the Order Confirmation.


Delivery

Deliveries are made during normal working hours to the address provided by the User and according to the specified methods in the order summary. Upon delivery, the User must verify the contents and specify any anomalies in the delivery form. In the event of non-collection within the timeframe established by the carrier, the products will be returned to the Owner, who will refund the price of the products but not the shipping cost. The Owner cannot be held responsible for delivery errors due to inaccuracies or omissions in the completion of the purchase order by the User, for any damage that may occur to the Products after delivery to the carrier, or for delivery delays attributable to the carrier.


Right of Withdrawal

In the case of purchases of products or services on Decugnano dei Barbi, the User has the right to withdraw from the contract without stating reasons, within 14 days. The withdrawal period expires after 14 days from the day on which the User or a third party, other than the carrier and designated by the User, acquires physical possession of the goods. To exercise the right of withdrawal, the User must inform the Owner of the decision to withdraw through an explicit statement sent to the indicated contacts.


Effects of Withdrawal

If the User withdraws from the present contract, all payments made to the Owner, including delivery costs (except for any additional costs resulting from the User's choice of a different type of delivery than the least expensive standard delivery offered), will be refunded without undue delay and in any case no later than 14 days from the day on which the Owner is informed of the User's decision to withdraw from the present contract. Such refunds will be made using the same means of payment as used by the User for the initial transaction unless expressly agreed otherwise; in any case, the User will not incur any fees as a result of such refund. The refund may be suspended until the goods are received or until the User has provided evidence of having returned the goods, whichever occurs first. The User is requested to return the goods and deliver them to the Owner without undue delay and in any case within 14 days from the day on which the User communicated the withdrawal from the present contract. The deadline is met if the User sends back the goods before the expiration of the 14-day period. The costs of returning the goods will be borne by the User. The User is only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.


Limitations to the Right of Withdrawal on Products

Damaged or used products, even partially, are not replaced or refunded. The User must include a copy of the delivery document received inside the packaging box. The right of withdrawal does not apply to goods that are made to measure or clearly personalized, that are sealed and not suitable for return due to hygiene reasons, or that are connected to health protection and have been opened after delivery.


Legal References

Legislative Decree 21/2014 – implementing Directive 2011/83/EU on consumer rights.


Warranty

The User who purchases as a consumer has the right to warranty for the purchased products and services within 24 months from the date of purchase and under the conditions established by law, provided that any defects are communicated to the Owner, using the same methods provided for withdrawal, within 2 months from their discovery. To exercise the right to warranty, the User must return the product following the instructions indicated in the appropriate section of the website or, if not available, by contacting the Owner.


The Service is Provided "as is"

The Service is provided by the Owner "as is," without any express or implied warranty of its accuracy or availability.


Service Interruption

The Owner reserves the right to add, remove features or characteristics, or suspend or terminate the provision of the Service, either temporarily or permanently. In the event of a permanent interruption, the Owner will act as much as possible to allow Users to retrieve their information hosted by the Owner.


Indemnification

The User agrees to indemnify the Owner (as well as any controlled or affiliated companies, representatives, administrators, agents, licensees, partners, and employees), from any obligation or liability, including any legal expenses incurred to defend themselves in court, arising from damages caused to other Users or third parties in relation to content uploaded online, the violation of legal terms, or the terms of these service conditions.


Privacy Policy

For information on the use of personal data, Users should refer to the privacy policy of Decugnano dei Barbi.


Copyright

All trademarks of Decugnano dei Barbi, whether figurative or nominal, and all other signs, trade names, service marks, denominative trademarks, commercial names, illustrations, images, logos related to Decugnano dei Barbi are and remain the exclusive property of the Owner or its licensors and are protected by the applicable laws on trademarks and related international treaties.


Age Requirements

Users declare to be of legal age according to their applicable legislation. Minors can use Decugnano dei Barbi only with the assistance of a parent or guardian. In no case can children under 13 years old use Decugnano dei Barbi.


Limitations of Liability

Within the limits of applicable law, the Owner is liable to Users or third parties for contractual and non-contractual damages only when they are a direct and immediate consequence of Decugnano dei Barbi's activities, due to willful misconduct or gross negligence. The User expressly releases Decugnano dei Barbi from any liability, to the extent permitted by applicable law, for any damages or claims of any kind and nature, including direct, indirect, punitive, incidental, special damages, damages resulting from lost profits, lost revenues, loss of data, or replacement costs arising from or in any way related to this agreement.


Changes to the Terms

The Owner reserves the right to make changes to these Terms at any time by giving notice to the User through their publication within Decugnano dei Barbi. Users who continue to use Decugnano dei Barbi after the publication of the changes accept the new Terms without reservation.


Assignment of the Contract

The Owner reserves the right to transfer, assign, subcontract, or dispose of by novation all or any rights or obligations under these Terms, provided that the User's rights hereunder are not affected. The User may not assign or transfer in any way their rights or obligations under these Terms without the written permission of the Owner.


Communications

All communications regarding Decugnano dei Barbi must be sent using the provided contact information.


Invalidity

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain valid and enforceable, and the invalidated provision will be removed.


Applicable Law and Jurisdiction

These Terms and any disputes related to the execution, interpretation, and validity of this agreement are subject to Italian law. The parties agree to submit any dispute, within the limits of applicable law, to the jurisdiction of the Italian courts, with exclusive jurisdiction identified in the court of Terni (Italy) or in the court of residence or domicile of the consumer.